Storing your will

The Victorian Will Bank is a free service offered by State Trustees as a safe place to store your will. It provides peace of mind for over 80,000 Victorians.

How do I deposit and retrieve my will/power of attorney documents in the Will Bank?

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Complete and sign the deposit form for your will or power of attorney document. Obtain a certified copy of your original will/power of attorney document and keep a copy in a safe place, at least until you receive your welcome letter from State Trustees.

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Send your original will/power of attorney documents and the completed deposit form to: The Victorian Will Bank, Reply paid 1461 Melbourne VIC 8060

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A welcome letter will be sent to you regarding the storage and retrieval details. Your will/power of attorney documents are now safely stored in The Victorian Will Bank.

Safe and accessible

By using The Victorian Will Bank, your executor will always know where to locate your will and your attorney can access your power of attorney documents should the need ever arise.

If you ever need to access your documents, please call us on (03) 9667 6444 to arrange retrieval. Please allow three business days for retrieval.

Frequently Asked Questions

Why is the original will necessary?

The original will makes the whole process easy.

If your original will cannot be located, there could be a delay in granting probate (a legal document certifying the will is legal).

It can also delay the settlement of your estate.

Without the original will your assets may be distributed based on an earlier will. Or your estate might be treated as if the will does not exist. This might  mean your assets are distributed based on a statutory formula.

This can all add to the stress and pressure for the executor, your family and your friends.

How secure is the will bank?

State Trustees is owned by the Victorian Government. We have been here for more than 75 years. And we will be here for you and your family when you need us.

You will always be able to locate your will if you need to retrieve it.

It’s also an affordable option.

The Victorian Will Bank is a free service for storage of your will if you reside in the State of Victoria. A safety deposit box usually has an annual fee, our storage facility for power of attorney documents is a low cost alternative with no ongoing costs

What documents can I store in the Victorian Will Bank?

Any documents relating to your estate:

  • will
  • general non -enduring power of attorney
  • enduring power of attorney
  • enduring power of attorney (medical treatment)
  • supportive attorney

Can my executor or family access my will early?

No, only you (or someone authorised by you) can access your will. Your executor will only be able to access your will upon your death.

What happens if I move or live outside of Victoria?

The Victorian Will Bank is only available to Victorian residents.

However, if you have deposited your will with us before, you can continue to use this service. Just let us know your new contact details. We will continue to hold your will at no additional cost.

If you live outside Victoria, your local public trustee office should be able to provide secure storage options.

How do I access my will once I have deposited it?

Call us to arrange retrieval on (03) 9667 6444.

Let us know which of our three offices is most convenient for you, and we will deliver the document so it’s there for your meeting.

Please allow three business days notice to ensure we have enough time to deliver your document prior to your appointment.

You will need to bring two forms of ID (one must be a photo ID) to your appointment.

Do I have to lodge the documents in person?

You can lodge your documents in person at any one of our offices.

You can also send in your original will or power of attorney documents together with the completed lodgement form to The Victorian Will Bank, Reply Paid 1461, Melbourne VIC 8060.

Please remember to keep a certified copy of your original will or power of attorney document in a safe place until you receive your welcome letter from State Trustees.

Who should I notify once I have stored my documents?

Your executor. Your attorney. Or both.

When you pass away, your executor can contact State Trustees to retrieve the will. If necessary your attorney can contact State Trustees to retrieve the power of attorney documents.

How will my executor access my will once I die?

It is a fairly simple process. Your executor will need to contact State Trustees and make an appointment at one of our three office locations in Victoria. Your executor will need to bring a copy of the death certificate and an original identification document to the meeting. Once we have confirmed the documents, we will handover your will to your executor.

What does it cost to store my will?

If you live in Victoria, it is free.

We do not charge by the year, so there are no extra costs for the length of storage and there are no additional costs to retrieve your will.

What does it cost to store my power of attorney documents?

  • $39 for storage of one power of attorney document
  • $75 for storage of two power of attorney documents
  • $110 for storage of three power of attorney documents
  • $140 for storage of four power of attorney documents
  • As with wills, we do not charge by the year, so there are no extra costs for the length of storage
  • There are no extra costs for retrieval.

Do I still have to pay the deposit fee if I change my power of attorney or write a new one?

Yes.

Document storage is charged per document and the fee covers administration, transport and storage costs.

We do this to keep your costs as low and as easy to understand as possible.

If you retrieve your will or power of attorney documents and need to deposit it again or replace it with a new one, you will need to pay a new deposit fee.

Can I keep my will and power of attorney documents at home?

You can.

It is estimated that over a million Victorians store their wills and enduring power of attorney documents at home. There are cases every year where these documents are stolen, misplaced or lost in a fire. State Trustees encourages you to keep your will and/or power of attorney documents stored securely.