Holiday arrangements in place

thumb-holiday-payment-arrangementsOffice closures

State Trustees offices in Bendigo, Dandenong and Footscray will be closed on public holidays but open other business days as usual during the Christmas and New Year period.

  • Monday 22 December – open
  • Tuesday 23 December – open
  • Wednesday 24 December – open
  • Thursday 25 December – closed
  • Friday 26 December – closed
  • Monday 29 December – open
  • Tuesday 30 December – open
  • Wednesday 31 December – open
  • Thursday 1 January – closed
  • Friday 2 January – open

Payment arrangements

Due to the Christmas and New Year public holidays, regular payment arrangements for some of our clients and their third parties may have changed.

Special arrangements are in place for regular payments due on public holidays and the State Trustees call centre is open as usual, although one-off payments will be impacted by banking holidays.

In most cases, payments will be made earlier than usual to ensure that funds are received by their due date. These changes are required due to banking closures for public holidays.

Call centre

The State Trustees call centre will be closed for the Christmas Day (25 Dec), Boxing Day (26 Dec) and New Year’s Day (1 Jan) public holidays. The call centre will be open as usual on other days although there may be some delays for special payment requests due to the banking holidays.

  • Monday 22 December – open
  • Tuesday 23 December – open
  • Wednesday 24 December – open
  • Thursday 25 December – closed
  • Friday 26 December – closed
  • Monday 29 December – open
  • Tuesday 30 December – open
  • Wednesday 31 December – open
  • Thursday 1 January – closed
  • Friday 2 January – open