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About Us

Our Stakeholders

At State Trustees we define our stakeholders as anyone or any organisation who is affected by or can affect State Trustees, or shares an interest in issues that we also care about.

State Trustees’ stakeholders include our shareholders, funding bodies, other Government departments and bodies, business enablers, regulators, industry bodies, the community, our suppliers, our people, academia and the media. For more information about our stakeholder categories and examples of some of our stakeholders, please refer to our Stakeholder Categories document available for download.

Stakeholder Engagement Strategy

We believe that effective stakeholder engagement is key to our sustainability. Our goal is to initiate, build and develop trust with our stakeholders to achieve our strategic objectives, provide stakeholder benefits and ultimately ensure a sustainable future for State Trustees.

Our stakeholder engagement strategy (October 2008) is informed by stakeholder research conducted with a network of stakeholders in June 2008. It includes the principles for our engagement, tools for stakeholder analysis, mapping and prioritisation, and lists the issues on which we are engaging with stakeholders. For more information please download our Overview of Stakeholder Engagement.

 

Engaging on issues

Engaging stakeholders around issues, activities or projects is an important part of our stakeholder engagement strategy. Issues which align to our business and which are helping us to build social capital with stakeholders include:

Principles for Stakeholder Engagement

Our engagement strategy is underpinned by the following principles:

 

Integrity
  • Honest and forthright communication: do what you say; say what you mean
  • Agree on the rules of engagement
Inclusivity
  • Share agreed information broadly
Respect
  • Listen and be respectful. Where appropriate provide information that stakeholders request
Transparency
  • Ensure information is easy to access where appropriate
  • Operationalise decisions
  • Follow-up implementation
Learning and innovation
  • Provide opportunities for stakeholders to ask questions and promptly receive answers and use feedback to inform learning
  • Be focussed, but flexible
Opportunity creation
  • Work with intermediaries to bring disinterested stakeholders or opponents to the table

1 Adapted from Ann Svendsen, ACCSR Co-Creative Engagement Workshop, 2008, with additions from Stakeholder Research Associates Canada Inc, The Stakeholder Engagement Manual Vol 1: The Guide to Practitioners’ Perspectives on Stakeholder, 2005 p 74.

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